| Detailed Product Description： | Taiyuan to Xining logistics company 13485368032 0351-4555761 every single goods will be provided by customer consignee phone, in the day of cargo to the station and other customer contact, via fax, phone or e-mail notice to the other the exact delivery time. Truck with customer feedback alone, to keep abreast of the transport process of comments and suggestions, you can check back orders, while building customer profiles, customer visits cards, regular visits to customers, understand customer requirements, improve our quality of service. Strict internal management, clear division of labor, with a chain, each single goods are recorded in detail, step by step all sectors signature verification, and finally by the operations department specific operation by the passenger vehicle with a single customer feedback, the transport process to keep abreast of the views and suggestions can sign back orders, while building customer profiles, customer visits cards, regular visits to customers, understand customer requirements, improve our quality of service. Strict internal management, clear division of labor, with a chain, each single goods are recorded in detail, step by step all sectors signature verification, and finally by the operations department specific operation by the passenger vehicle with a single customer feedback, the transport process to keep abreast of the views and suggestions can sign back orders, while building customer profiles, customer visits cards, regular visits to customers, understand customer requirements, improve our quality of service. Strict internal management, clear division of labor, with a chain, each single goods are recorded in detail, step by step all sectors signature verification, and finally by the operations department specific operation, full follow-up by the customer service department. Has a driver file, can provide effective ------ freight drivers, copy and telephone at any time. Strict management, attention to internal training, employees can do Hulin as customers are everything to us, depending on the goods to private property and to provide the best protection and services. The company operating a comprehensive quality of personnel, are available upon request for each small part of the customer in a timely manner, saving, Chen efficient services. The company built a complete set of freight workflow system from loading, in transit, Hulin feedback and to notify the goods are specifically responsible for timely and effective to deal with specific issues. China People's Insurance Company of insurance agreement units, will be given insurance, a separate policy. Four advantages: from door to door - just a phone, all fixed up for you, sit at home, body and goods in the country walking speed Hao Ling freight - punctuality every day, never late, anytime, anywhere and trucks to maintain close Contact person responsible - by hand every single business negotiation ,, feedback, a ticket to the end of the checkout flexible Hulin - Hulin can goods to pay the bulk cargo can be signed knowledge management based on modern cargo 1 Freight management development stage freight management has gone through three stages of development, namely the traditional freight transportation stage, systematic freight phase and freight information stage. The product of traditional warehousing and transportation enterprises are mostly planned economy era, the main material based industries or business enterprises to provide warehousing and a small amount of short-distance transport services, and warehousing and transportation as two separate areas, the commodity stocks look as the primary means of regulating supply and demand. Therefore, in the conventional stage freight transportation, cargo features a simple, single business, labor-intensive, generally low economic returns. Systematic freight phase includes not only the storage and transportation of two aspects of the previous stage, including handling, packaging, distribution processing, distribution, information processing and a series of links, including the overall freight system, each link and freight activities as are interrelated, interacting organic whole theory, the use of the system as a whole in the management seeks to optimize the shipping process, thereby improving the economic and social benefits Chen freight system. The third stage, freight information stage in the application of information technology is an important symbol to achieve standardization of information and database management, information dissemination and collection of information electronically, business processes electronically. 2. From information management to knowledge management Hulin Inspired competitive market environment, shipping enterprises are facing a growing number of uncertainties, the market situation is constantly changing, development and application of advanced cargo information system for the development of freight companies will undoubtedly provide favorable support. Freight information has cargo information through the network so that members of the freight at all stages of real-time information sharing, improved temporal effects of cargo systems, rapid response capability mention Chen freight system and many other advantages. However, since the information managed objects there is an inherent limitations, it is difficult to achieve the goal of intelligent cargo systems, the more difficult to bring innovative value of the freight system. Only through innovation, freight companies Hulin able to build a very competitive service offerings, Hulin able to obtain long-term development of enterprises. Innovation is human knowledge and experience in the accumulation, use and optimize the process of flash wisdom. Knowledge management is the source of corporate competitiveness, freight companies only effective management of knowledge, Hulin to realize their unique and innovative features that make a qualitative change in the freight system. Freight information to applications, information technology to gather information, processing and transmission as the focus. Management is intended primarily for business information, namely the explicit knowledge. Only "so that the information became the basis of the way of action", without giving information by individuals or organizations the role of knowledge itself transformed into a more effective behavior. However, the information management Hulin after receiving information that must be combined with their own work experiences, lessons learned, reflection, behavioral decision making. For the same kind of information, different people will make different decisions, different decisions will produce different results. Thus, the experience of the staff, the lessons and the way of thinking and other tacit knowledge plays a substantial impact on business decisions. These invisible, intangible tacit knowledge freight information can not be collected by the use of information technology. At the same time, employees are difficult to use cargo freight information system reference for other staff experience and work skills, knowledge reuse and knowledge innovation. In order to provide a more valuable cargo decision-knowledge, improve staff knowledge of Chen and operational efficiency, companies must take advantage of implicit in the minds of tacit knowledge, not only to its visual, canonical form in the freight system in passing, but also play a role in their own knowledge to tap the tacit knowledge hidden information, real knowledge sharing. This management concept of conversion requirements management object from explicit knowledge to tacit knowledge mainly oriented to that transition to a knowledge management. Third, the freight enterprise knowledge management efficacy of freight companies in the freight information must be based on knowledge management gradually moving towards the road, take full advantage of the role of knowledge management, Hulin Road can forge ahead in today's competitive pressures frequency l. Freight companies achieve high-quality knowledge management, for enterprises to bring the following promotion, thereby improving the overall level of Chen freight business. 1. shorten the transportation time, optimize freight programs freight cargo business due to the activity itself, the speed of information exchange and file transfer speed limits, time required to complete a long freight activities, and by human factors. With the concept of knowledge management in the application of the trucking industry, supply companies, distribution, customer demand and other information will be choosing the optimal solution for enterprise knowledge management platform, or to find the best solution Hulin generated by the practical experience from the knowledge base to achieve effective customer response and scientific decision-making. 2. Enhance the ability of enterprises to adapt to cargo freight companies to implement effective knowledge management can enhance the external adaptability of enterprises. First, knowledge-based freight management business through the construction of suitable communication and knowledge sharing among employees of the corporate culture, can reduce or avoid losses caused due to the frequent movement of personnel. Second, companies conduct regular staff training to encourage employees to learn and constantly update and deepen knowledge. Again, business knowledge and experience will facilitate complementary staff together to jointly develop, thus accelerating the commercialization of knowledge. Finally, we continue to absorb new information and new knowledge, freight companies to stand front of the times, ready to adjust its direction to enhance the ability to adapt to the external environment. 3. The integration of information, supply chain information integration stage freight, freight system to achieve the integration of its functions, it is possible to individual needs of customers to respond quickly. The freight of knowledge management is on this basis, through knowledge exchange platform to achieve the integration of knowledge and shipping functions to respond flexibly to the needs of individual customers, and enhance the company's competitive advantage. Although freight information stage freight network through the system to achieve the exchange and sharing of information in the supply chain, but all aspects of information exchange is often reflected as a one-way communication rather than the two-way communication. Most of all aspects of the freight system focus on internal information management and internal knowledge accumulation, rarely take the initiative to provide internal knowledge, tacit knowledge can not be obtained Hulin other links, exchange content of the performance of various aspects of information-based rather than knowledge based. 4. optimize resources, mostly mention Chen service provisioning traditional freight companies need large-scale warehouse facilities. Our freight companies exist in loosely organized, large institutions, it is difficult to mention Chen freight service level issues. In order to ensure timely, accurate, safe and cost-effectively serve the needs of those commodities, the need for rational planning of existing freight business and technological innovation. Application of knowledge management platform, according to supply and demand characteristics of the freight shipping business products will be interspersed throughout, they belong to different systems of freight facilities, resources connected through the virtual enterprise, through scientific planning and restructuring, play cargo facility and service advantages, expand service radius and goods distribution space, supply chain management, thereby increasing in the knowledge economy, outstanding knowledge management capability is the key to the formation of inimitable competitive advantage, compared with Chen's knowledge management capability is the rapid acquisition and transfer of new knowledge base. Therefore, freight companies to be good to explore their own potential for knowledge management, the use of effective knowledge management, knowledge management level from the existing business, it level, management level conditions and take appropriate measures to gradually promote enterprise knowledge management process |
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